Custom AI Solutions That Work for Your Business — Not the Other Way Around.
From intelligent chatbots and voice agents to custom AI workflows and knowledge systems — we design, build, and deploy AI solutions tailored to your business.
custom ai solutionsai development companyai chatbot developmentcustom ai agents
We build AI systems that work in production — not just in demos. From intelligent chatbots and voice agents to custom AI workflows and knowledge systems, every solution is designed for your specific business, your data, and your users.
Chatbots
24/7 customer support & lead gen
AI Agents
Custom-built for your workflows
Voice AI
Phone agents that sound natural
RAG Systems
Answers grounded in your documents
How It Works
Custom AI Architecture
Your Data
Documents, APIs, databases, files
Processing
Embeddings, RAG, vector search
AI Model
Claude, GPT, open-source LLMs
Your App
Custom interface, API, dashboard
Users
Customers, staff, or both
AI Chatbots & Customer Support Agents
Your customers expect instant answers — at 2 AM on a Sunday, during a product launch, and everywhere in between. We build AI-powered chatbots that handle real conversations, not scripted dead ends.
Our chatbots integrate directly with your existing systems — CRMs, help desks, knowledge bases, and order management platforms — so they can actually resolve issues, not just acknowledge them.
01
Customer Support Bots
Handle FAQs, troubleshoot issues, escalate to humans when needed. Available 24/7 across your website, WhatsApp, Slack, and mobile apps.
02
Lead Qualification Bots
Engage website visitors, ask the right questions, score leads, and book meetings directly into your sales team's calendar.
03
E-Commerce Assistants
Product recommendations, order tracking, returns processing, and upselling — all through natural conversation.
04
Multilingual Support Bots
Serve customers in their preferred language with AI-powered translation and cultural context awareness.
Custom AI Agents & Assistants
Off-the-shelf AI tools solve generic problems. Your business isn't generic. We build custom AI agents purpose-designed for your specific workflows, data, and decision-making processes.
These aren't simple chatbots — they're intelligent systems that can reason, plan, use tools, and take action on your behalf.
01
Operations Agents
Monitor dashboards, flag anomalies, generate reports, and trigger workflows automatically based on business rules.
02
Research Assistants
Analyse documents, extract insights, summarise findings, and compile research briefs from large datasets.
03
Sales Assistants
Draft proposals, prepare meeting briefs, analyse prospect data, and suggest next-best-actions for your sales team.
Every company has tribal knowledge locked inside documents, wikis, SOPs, and email threads that nobody can find when they need it. We build AI systems that make your institutional knowledge instantly accessible.
Using Retrieval-Augmented Generation (RAG), we create AI assistants that answer questions using your actual data — not hallucinated responses. Every answer is grounded in your documents with source citations.
01
Document Ingestion
We connect to your existing document stores (SharePoint, Google Drive, Confluence, Notion, S3) and index everything.
02
Intelligent Retrieval
When someone asks a question, the system finds the most relevant passages across all your documents using semantic search.
03
Grounded Answers
The AI generates clear, accurate answers based on retrieved content — with citations so users can verify and dig deeper.
04
Continuous Learning
As your documents update, the knowledge base stays current automatically. No manual re-indexing required.
Common RAG Deployments
Internal help desks and IT support. Employee onboarding and policy Q&A. Legal and compliance document search. Technical documentation and API reference bots. Customer-facing product knowledge bases.
Voice AI Agents
Phone-based customer interactions are expensive and hard to scale. Voice AI agents handle calls naturally — booking appointments, answering questions, processing requests, and routing complex issues to the right human.
We build voice agents that sound natural, understand context, handle interruptions, and integrate with your phone systems and business tools.
01
Appointment Scheduling
Patients, clients, and customers call in, and the AI books, reschedules, or cancels appointments in real time.
02
Inbound Call Handling
Route calls intelligently, answer common questions, collect information, and transfer to the right department when needed.
03
Outbound Follow-ups
Automated follow-up calls for appointment reminders, feedback collection, payment reminders, and satisfaction surveys.
04
IVR Replacement
Replace frustrating phone trees with conversational AI that understands what callers actually need.
Have an AI project in mind?
Tell us what you are building and what problem you are trying to solve. We will show you how we would approach the AI architecture, data pipeline, and deployment strategy.
Timeline: 1-2 weeks Best for: customer support, lead capture, FAQ Complexity: Medium Integrates with: website, CRM, helpdesk
AI Agent
Timeline: 3-6 weeks Best for: complex workflows, multi-step tasks Complexity: High Integrates with: APIs, databases, tools
Voice AI
Timeline: 3-4 weeks Best for: phone support, scheduling, IVR Complexity: High Integrates with: telephony, CRM, calendar
RAG System
Timeline: 2-4 weeks Best for: internal knowledge, document Q&A Complexity: Medium Integrates with: docs, PDFs, wikis, Slack
AI Workflow Automation
Most businesses run on repetitive processes that eat hours of human time every week — data entry, email triage, document processing, report generation. We build AI-powered automations that handle these tasks faster, cheaper, and more accurately than manual processes.
01
Document Processing
Extract data from invoices, contracts, forms, and receipts automatically. Feed structured data directly into your ERP, CRM, or accounting system.
02
Email Triage & Response
Classify incoming emails, route them to the right team, draft responses, and flag urgent items for human attention.
03
Data Extraction & Enrichment
Pull structured data from unstructured sources — websites, PDFs, images, and databases — and enrich your records automatically.
04
Report Generation & QA
Transform raw data into formatted reports, dashboards, and executive summaries. AI-powered review of content, code, and data entries to catch errors before production.
AI-Powered Content & Analytics
Content creation and data analysis are two of the highest-impact applications of AI in business today. We build systems that generate, optimise, and analyse content at scale — while keeping your brand voice consistent and your insights actionable.
Content
Blog, product, and social at scale
Analytics
Conversational BI and forecasting
Sentiment
Monitor reviews and social mentions
Tailored
Tailored content per user behaviour
Content + Analytics in Practice
AI-assisted blog and article generation with your brand voice and SEO optimisation. Thousands of unique product descriptions from your catalogue data. Content calendars, post generation, and performance analysis. Ask questions about your data in plain English and get instant charts and insights. Forecast trends, identify risks, and surface opportunities from historical data.
We don't just plug in an API and call it AI. Our approach is methodical, transparent, and focused on delivering solutions that work reliably in production — not just in demos.
AI Development Roadmap
Discovery
Weeks 1–2
Architecture
Weeks 2–3
Build & Train
Weeks 3–8
Deploy
Weeks 8–10
Live & Optimise
Ongoing
01
Understand Your Workflows
We map your workflows, identify high-impact automation opportunities, and define clear success metrics before writing a single line of code.
02
Design the AI Architecture
We architect the AI system — choosing the right models, data pipelines, integrations, and safeguards. You approve the approach before we build.
03
Build & Train
We build the solution, fine-tune models on your data, integrate with your systems, and test extensively with real-world scenarios.
04
Deploy & Optimise
We deploy to production with monitoring, collect performance data, and continuously improve accuracy, speed, and user experience.
Industries We Serve with AI
AI isn't one-size-fits-all. Every industry has unique data, regulations, workflows, and customer expectations. We build AI solutions with deep domain understanding — not generic templates.
Product recommendations, inventory optimisation, tutoring bots, content generation, proposal generation, demand forecasting, and administrative automation across every sector.
12+
Years Building Software
2,100+
Engagements Delivered
40+
Industries Served
100%
Production-Grade Delivery
Why Entexis for AI Solutions
Building AI solutions requires more than model expertise — it requires understanding how businesses actually work. We bring full-stack capability (frontend, backend, integrations, infrastructure), a domain-led approach (we invest time understanding your industry), transparent process (no black boxes — you understand exactly what we build and why), production focus (built for reliability and scale, not just demos), and ongoing partnership (continuous monitoring, optimisation, and enhancement as your needs evolve).
Frequently Asked Questions
How long does it take to build a custom AI solution?
It depends on what you are building. A conversational chatbot can be live in days. A full AI agent with complex integrations takes longer. We scope every solution during discovery and show you working demos throughout — so you always know where things stand.
Do I need a large dataset to get started?
Not necessarily. RAG-based systems can work with your existing documents, SOPs, and knowledge bases. For custom-trained models, we help you prepare and structure your data during the discovery phase. We can also augment limited datasets with synthetic data where appropriate.
How is this different from using ChatGPT or off-the-shelf AI tools?
Generic AI tools do not understand your industry's compliance requirements, data models, or operational workflows. We build AI systems grounded in your domain — trained on your data, integrated with your systems, and designed for your specific users and use cases. The result is higher accuracy, fewer hallucinations, and real operational value.
What AI models and technologies do you work with?
We work with leading AI platforms including OpenAI, Anthropic Claude, open-source models like Llama and Mistral, and custom fine-tuned models. We choose the right model for your use case based on accuracy, cost, latency, and data privacy requirements.
Can you integrate AI into our existing systems?
Yes — integration is a core strength. We build AI that connects to your existing CRM, ERP, databases, and workflows through APIs and custom connectors. The AI enhances your current stack rather than replacing it.
What about data privacy and security?
We take data privacy seriously. Solutions can be deployed on your own infrastructure, we support encryption at rest and in transit, and we can work with on-premise or private cloud setups. For regulated industries, we build with audit-readiness from day one.